2021 Annual Meeting
US Eagle's Annual Meeting was held on May 12, 2021.
If you missed the meeting, you can view the recording by clicking the Play button below:
During the Registration process, members were invited to pose questions to the Board of Directors and our Executive Team. Several questions regarded personal account situations, and we addressed those in private follow-u messages to those members. The questions below were addressed in the meeting and are repeated below for reference:
Q1: James, Cheryl, and Alexander, had questions about our plans for new branches.
A: US Eagle has been expanding our branch network. We actively look for new locations to better serve our existing members and attract new members. With two construction projects now in progress, our next targets are South Valley and Rio Rancho. Our longer-term strategy includes more branches in our current communities and as well as new communities in need of more options for financial services. We offer the same suite of services at all locations, so do not have a "main branch" by traditional definition.
Q2: Joshua asked a question about our Overdraft Fees:
A: We recognize that mistakes happen and we feel you shouldn’t be penalized for it. That’s why we provide First-Time Non-Sufficient Funds forgiveness when your checking account is overdrafted for the first time. As further protection against overdrafts, we provide Courtesy Pay to cover those important transactions, like a mortgage or car payment. We structured our fees so that the first Courtesy Pay fee every twelve months is waived. And while for those members that do not value that option, we are relaunching our Flex Checking account at the end of May, which does not have any overdraft charges.
Q3: Yvonne had a question about Mortgages and refis.
Q4: Beatrice asked about Investment Opportunities
Q5: Marvin requested information about upcoming changes in how Credit Unions will operate.
Q6: Sergio requested more information about our small business services.
Q7: Sandra is interested to know if US Eagle is engaging with any other Cooperatives in New Mexico.