Helping Protect Your Personal Health —
Both Physically and Mentally
From how to help prevent COVID-19 to testing availability, what to do if you or someone you know may sick and self-quarantine or stay-at-home instructions.
The following links lead to local and national resources that update with new information as it becomes available.
Local updates including state-wide directives, news, frequently asked health questions and more.
COVID-19 at a national level – including the latest CDC news and health-related information.
Protecting your mental health, too. Ideas on how to deal with the potential stress of COVID-19 including potential local resources.
Suggestions on how to talk to your kids about COVID-19.
What does ‘Stay-At-Home’ mean for you?
Our local New Mexican businesses are being hit hard right now during the coronavirus pandemic. And while it's essential we all practice the ideals of social distancing with the goal of flattening the curve, there are still ways we can support the coffee shops, outfitters, restaurants, and other local companies that we rely on every day.
Listed below are links to delivery and takeout options:
Financial security and health may be on your mind, too. Our goal is to give you peace-of-mind. We’re here to help.
The following links lead to US Eagle and national resources that update with new information as it becomes available.
We’ve missed you! With the lifting of COVID-related restrictions, US Eagle has re-opened the following branches with limited access as of June 24th, 2020:
And we have new Lobby Hours:
The Third Street branch lobby will remain closed until further notice.
Note: Some branch lobbies not open on Saturday. Please visit click here for full details on individual branch lobby and drive-thru hours.
What you can expect:
To ensure the safety of our members and staff, we are strengthening our preventive measures:
To keep you and our staff safe, coin counting machines at all branches are temporarily unavailable.
Economic Impact Payments are currently being issued. The payments, also referred to as stimulus payments, are automatic for most taxpayers. No further action is needed by taxpayers who filed tax returns in 2018 and 2019 and most seniors and retirees.
You may already see the direct deposit of your EIP. If you did not set up an account with the IRS, you will be receiving your EIP check from the IRS via U.S. Postal Service. If you receive your check by mail, you can quickly and securely deposit it without leaving your home by using our Remote Deposit Capture service or at any of our drive-up locations and ATMs.
To view your EIP qualifications, and the status of your payment, please visit the following website:
Being contacted by a debt collector is scary but not uncommon. The good news is that you have options and there are things you can do to improve your situation. This Coach session will walk you through the most important information that you need to know and help you make a plan for how to move forward.
US Eagle is ranked ‘well-capitalized’ by federal examiners. In human-speak, that means we can weather any storm. Your money is safe–and insured–at US Eagle. It’s the safest place it can be. All deposits federally insured by NCUA.
The Eagle Relief Loan is available to help those who have experienced a loss or reduction of income due to the COVID-19 pandemic. Up to $5,000 with 24 months to pay and 0% APR for first 90 Days.*
The Eagle Success Loan is a small short-term loan that provides an affordable alternative to a payday loan. By not paying a ridiculous interest rate, the Eagle Success Loan allows you to finally get ahead - not stay behind.
You can apply online from home. Select "Apply for a Personal Loan"; under general purpose, select "Eagle Success". Or call 505-342-8888.
With the Eagle Success Loan, instead of paying back the entire loan by your next paycheck, you’ll make smaller payments over time. This could help improve your credit score while paying down your debt.
We’re also deferring payments on most of your US Eagle loans. If you have a loan and would like to request a deferral,
and select ‘Loan Extension’ in the drop-down menu.
If you need any assistance or would like information regarding business lending and the COVID-19/PPP program, please email: email@example.com
To learn about business aid available through The CARES Act, click here.
The New Mexico Department of Workforce Solutions has supplied information to workers directly affected by COVID-19.
Scammers choose times of national alerts to do their dirty work. Here are some tips we offer on how to protect your money including information about Perks™ Checking – a way to get ID theft aid, monitoring and credit scores at no additional cost.
The financial markets have been a roller coaster. Because of the market volatility, you may have a number of questions. We can help answer them so you can make good decisions now for a stronger financial future.2
Please email: firstname.lastname@example.org or call 505.342.8930
General notes and tips on keeping your personal finances healthy.
Questions that might be on your mind that we can help answer.
The impact of COVID-19 reaches beyond the illness itself. With many feeling the financial impact, we are: waiving fees on many products and services, offering the option for members to request deferred payments on most loans, and have a relief loan to help members who have experienced a loss or reduction in income due to the COVID-19 pandemic.
What measures are you taking to help prevent the spread of the virus?
In the interest of maintaining a safe environment for you, our employees, and our communities, we disinfect all US Eagle locations daily with hospital-grade cleaners. We’ve directed our employees to stay home if they are not feeling well (without the use of medication) for at least 72 hours.
Our members can use Online and Mobile Banking from the safety and comfort of their home (or anywhere else). With Online and Mobile Banking, you can check account balances, make transfers, pay bills, and more. And, you can use Remote Deposit Capture to deposit checks by snapping a picture of the front and back of your check using the US Eagle Mobile Banking app.
CU by Phone (our automated phone system), allows you to check your account balance and history, transfer funds, make, schedule or cancel a loan payment, and more.
You can also give us a call at 505-342-8888 to get assistance; just be aware that wait times may be longer than normal.
Unfortunately, scammers thrive in times of crisis. If you notice charges on your account you didn’t make, please give us a call at 505-342-8888 as quickly as possible. You can also send us a secure message through Online and Mobile Banking.
How long will your branch lobbies be limited to appointment only?
Our drive-thru services include: cash withdrawals, deposits, check cashing, payments, transfers, cashier’s checks , and cash advance (with the exception of our Motor branch).
Refunds of any payments (charges) may only be issued by the businesses who charged their fees. We ask you to remain patient, as many airlines, hotels, and other travel-based businesses are overwhelmed with cancellation calls, and refunds may be delayed. Only unauthorized charges – such as fraudulent charges (someone you don’t know made a charge on your account, for example) – may be successfully disputed.