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We Stay
Strong.

[Last updated , 2020]


One source. For the latest updates from national and local sources on COVID-19, instead of the stress of going everywhere to find the information you want—and need—to see.

One Place current members can go to keep your finances healthy, too, during these challenging times. We are here for you as we always have been... and always will be.

 

Branch Updates 

Updated Branch Openings:

  • Osuna - Open
  • Menaul - Open
  • Juan Tabo - Open
  • Irving - Open
  • Bosque/Coors - Open
  • Santa Ana - Open 
  • Santa Fe - Open 
  • Farmington - Open 

 

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FACE COVERINGS OPTIONAL FOR IN-BRANCH VISIT

Mask mandates have been lifted for branch visits. However, for everyone's continued safety, our employees will continue to wear them. Minimum occupancy and social distancing will also continue to be observed.

 

Lobby Hours:

• Monday through Thursday: 9:00 a.m. to 5:00 p.m.

• Friday: 8:30 a.m. to 5:30 p.m.

• Saturday: 9:00 a.m. to 1:00 p.m. (except Osuna, Santa Ana and Santa Fe)

 

Drive Through Hours:

• Monday through Thursday: 9:00 a.m. to 5:00 p.m.

• Friday: 8:30 a.m. to 5:30 p.m.

• Saturday: 9:00 a.m. to 1:00 p.m.

 

For all coin counting services, please make an appointment to use the coin counter at our Menaul Branch. 

 

KNOWING YOU'RE YOU

If you choose to wear a face covering, we do need to know that you’re you. Please plan to briefly lower your face covering when entering a branch.

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SOCIAL DISTANCING 

We will still be observing social distancing.

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APPOINTMENTS AVAILABLE  

If you prefer to skip the line or wait, please know you can still  schedule an appointment. You’ll always have ‘VIP Service’ with us.

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PHYSICAL CONTACT 

Apologies we won't be shaking hands. Don't take it personally. We'd give you a hug if we could. But we can't do that either.

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NOT FEELING WELL 

We've made extra time-off allocations for our team to stay home if anyone feels even remotely unwell. If you're not feeling 100%, give yourself a little home-time, too.

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HAND SANITIZER 

In case you'd like to use some while you're here, we've got it at the lobby entrance.

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EXTRA CLEANING 

Like super-duper. Including sanitizing all lobby and office areas, installing/cleaning plexiglass shields and HVAC filter upgrades.

 

THANK YOU for helping us make things a little safer for everyone.



Together, We Stay Strong.

  • Personal Health
  • Financial Health

Personal Health

Helping Protect Your Personal Health —
Both Physically and Mentally

 

Every question answered.

From how to help prevent COVID-19 to testing availability, what to do if you or someone you know may sick and self-quarantine or stay-at-home instructions.

The following links lead to local and national resources that update with new information as it becomes available. 

COVID – 19 Vaccine Registration

Learn more about the COVID-19 vaccine and register to schedule your vaccine and booster.

https://cvvaccine.nmhealth.org/

Local 

Local updates including state-wide directives, news, frequently asked health questions and more.

https://cv.nmhealth.org/

National

COVID-19 at a national level – including the latest CDC news and health-related information.

https://www.cdc.gov/coronavirus/2019-ncov/index.html

Mental Health

Protecting your mental health, too. Ideas on how to deal with the potential stress of COVID-19 including potential local resources.

https://www.cdc.gov/coronavirus/2019-ncov/prepare/managing-stress-anxiety.html

https://www.nami.org/Affiliate?state=NM

http://www.agoracares.org/ 

Kids' Health

Suggestions on how to talk to your kids about COVID-19.

https://kidshealth.org/en/parents/coronavirus-how-talk-child.html

https://www.newmexico.gov/education/meal-sites-for-children/

https://www.krqe.com/health/coronavirus-resources/nmsop-provides-complete-list-of-meal-sites-during-school-closures-in-new-mexico/

https://www.newmexico.gov/early-childhood/

Local Business Support 

Our local New Mexican businesses are being hit hard right now during the coronavirus pandemic. And while it's essential we all practice the ideals of social distancing with the goal of flattening the curve, there are still ways we can support the coffee shops, outfitters, restaurants, and other local companies that we rely on every day.

https://www.buynmlocal.com/

 

Listed below are links to delivery and takeout options:

Albuquerque

Rio Rancho

Santa Fe 


 

 

Financial Health

Your Financial Health Should Be One Less Thing
On Your Mind Right Now

 

Every question answered.

Financial security and health may be on your mind, too. Our goal is to give you peace-of-mind. We’re here to help.

The following links lead to US Eagle and national resources that update with new information as it becomes available.  

Stimulus Checks

  • To view your stimulus payment qualifications, and the status of your payment, the following U.S. Government site is provided by the IRS:
    https://www.irs.gov/coronavirus/economic-impact-payments
  • Don’t let scammers steal your stimulus payment or personal information. Remember that US Eagle, nor the government, will ever call or email you to ask for your private account information. For more information on stimulus check scams, and how to avoid them, click here.

 

Service Options - Branches are Open!

 

All US Eagle branches are open. Face coverings are optional.

 

  •  Monday through Thursday: 9:00 a.m. to 5:00 p.m.
  •  Friday: 8:30 a.m. to 5:30 p.m.
  •  Saturday: 9:00 a.m. to 1:00 p.m. (except Osuna, Santa Ana and Santa Fe)

 

Drive Through Hours:

  • Monday through Thursday: 9:00 a.m. to 5:00 p.m.
  • Friday: 8:30 a.m. to 5:30 p.m.
  • Saturday: 9:00 a.m. to 1:00 p.m.

 

Please visit click here for full details on individual branch lobby and drive-through hours.

 

What you can expect:

  •  Face coverings for our employees
  •  Face coverings are optional for all members entering lobbies (please plan to briefly lower yours, if you choose to wear one, when entering).
  •  No physical contact during our greetings or transactions
  •  Hand sanitizers at lobby entry
  •  Social distance procedures and markers
  •  Adherence to maximum occupancy restrictions 
  •  Appointments available for detailed transactions - Members with an appointment will receive immediate and preferential assistance.  

 

To ensure the safety of our members and staff, we are strengthening our preventive measures: 

  •  Sanitized all offices and lobby areas
  •  Replaced all HVAC filters at all locations.  
  •  Installed Plexiglas shields at teller stations and in Member Service offices.
  •  Installed 6-foot markings on the floor in front of our Teller lines and on the sidewalks outside our branch entrances to encourage social distancing.

 

To make an appointment, please click here. 

Free Coaching Session for Debt Collections 

Being contacted by a debt collector is scary but not uncommon. The good news is that you have options and there are things you can do to improve your situation. This Coach session will walk you through the most important information that you need to know and help you make a plan for how to move forward. 

https://useaglefcu.learnbanzai.com/wellness/resources/navigating-debt-collections-coach

 

ATM Locator

https://www.useagle.org/us-eagle/about-us-eagle/locations

Money Safe and Insured

US Eagle is ranked ‘well-capitalized’ by federal examiners. In human-speak, that means we can weather any storm. Your money is safe–and insured–at US Eagle. It’s the safest place it can be. All deposits federally insured by NCUA. 

Click to learn more.

https://www.useagle.org/results?q=money%20insured%3F&answerid=5a1d92abc19594493b9aad87#None

 

Eagle Success Loan

The Eagle Success Loan is a small short-term loan that provides an affordable alternative to a payday loan.  By not paying a ridiculous interest rate, the Eagle Success Loan allows you to finally get ahead - not stay behind.

 

You can apply online from home.  Select "Apply for a Personal Loan"; under general purpose, select "Eagle Success".  Or call 888-579-5062.

 

With the Eagle Success Loan, instead of paying back the entire loan by your next paycheck, you’ll make smaller payments over time. This could help improve your credit score while paying down your debt.

 

Unemployment

The New Mexico Department of Workforce Solutions has supplied information to workers directly affected by COVID-19.

https://www.dws.state.nm.us/COVID-19-Info

https://www.jobs.state.nm.us/vosnet/Default.aspx 

https://www.newmexico.gov/i-need-assistance/

 

Fraud Protection

Scammers choose times of national alerts to do their dirty work. Here are some tips we offer on how to protect your money including information about Perks™ Checking – a way to get ID theft aid, monitoring and credit scores at no additional cost.

https://www.useagle.org/learn/financial-education/fraud-protection

https://www.useagle.org/bank/checking/PerksChecking

https://www.useagle.org/us-eagle/about-us-eagle/blog/u.s.-eagle-blog/2020/03/25/coronavirus-scammers-we're-on-to-you

Financial Markets

The financial markets have been a roller coaster. Because of the market volatility, you may have a number of questions. We can help answer them so you can make good decisions now for a stronger financial future.1

Please email: james.armer@cunamutual.com or call 505.342.8930

Personal Finances

General notes and tips on keeping your personal finances healthy.

https://americasaves.org/blog/1745-where-to-get-financial-help-during-the-covid-19-crisis

https://www.useagle.org/us-eagle/about-us-eagle/blog/u.s.-eagle-blog/2020/04/09/how-to-tidy-up-your-finances-while-staying-at-home

 

 

Federally Insured by NCUA.  Equal Housing Lender